支持
保修和维修
数十年来，我们一直在通过创新技术来攻克各种电力方面的难题，知道如何打造各种强大的互连产品，即使在最恶劣的气候条件下也能保持优越性能。加上5年标准保修，未来多年都能让您安心无忧。如果出现问题，请放心，我们会通过全球经销商网络为您就近提供快速、公平的维修服务。
5年保修
可升级为10年
Victron Energy offers 5 years standard warranty on power products except on our batteries: on lead-acid batteries we offer 2 years warranty and 3 years on Lithium*. This is upgradable to 10 years by an additional 10% of the initial investment. Contact your dealer for more info or submit a dealer support request for the handling of warranty cases.
* This warranty may be provided by Victron Energy's direct customers or directly by Victron Energy and is subject to the following warranty policy.
支持
创建支持请求
在发送支持、维修或保修案例的支持请求之前，请注意以下事项以便快速处理：
检查手册的故障排除和错误指示
执行系统检查并可以共享结果
这样，您的经销商可以更好地诊断问题，并更轻松地提供更快的解决方案。
Based on your product’s serial number we connect you to the original dealer, who is responsible to follow up on your request. After submission of the request you will receive the dealers contact info and you’ll get to review your support experience.
创建支持请求